Effective Date: March 2017
Last Revised: March 2017
A Note to Users Outside of the United States.
Our Services and Website are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Website or Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our databases and to prevent the user from utilizing the Website and the Services.
How We Collect Information.
In general, the Personal Information we gather enables us to provide the Services to you and helps us learn more about the use of the Website and/or Services. We collect Personal Information that you submit to us voluntarily at registration and in the course of your use of the Website and/or Services, such as the types of television shows you enjoy watching, your current cable and/or satellite and entertainment subscriptions, and other information relating to your viewing habits. To use certain features of the Services, we require you to create an “Account” by providing your name, email address, zip code, and a password. When you communicate with us by sending us an email, we will collect and store any information that is contained in your communications with us. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
Third Party Sites
We collect the following types of Anonymous Information:
Information Collected by Our Servers.
As is true of most websites, we gather certain information automatically and store it in log files. Our servers (which may be hosted by a third party service provider) collect information from you, including but not limited to your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit, clickstream data and referring/exit pages. We use this information to analyze trends, administer the Services, track users’ movements around the Services, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.
We may collect information about the device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, and mobile network information. For more information about how you can control our access to these applications, please see "Your Choices" below.
Do Not Track.
We do not currently respond to “do not track” signals from web browsers.
Collection of Information by Advertisers.
Disclosure – Third Party Cookies
How We Use Information.
We will use your Personal Information to:
Administer your Account and provide you with Services, including services relating to your cable, streaming and/or satellite subscriptions;
Market to you our products and services (and those of third parties) that we believe may interest you and to permit third parties to offer such products and services to you;
Tailor the content and features of the Website or Services to you;
Respond to your requests, resolve disputes and/or troubleshoot problems;
Improve the quality of the Website and the Services; and
Communicate with you about the Website and the Services.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you. We reserve the right to use Anonymous Information for any purpose.
We will communicate with you primarily in the form of emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings on the Website or Services and/or clicking the “Unsubscribe” link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you Website and Services related communications (e.g., emails related to your account).
How We Disclose Information.
We disclose certain Personal Information:
To third parties to whom you ask us to send Personal Information;
To third party vendors who help us provide the Services or the Website;
To third parties who help us deliver and improve our Services.
BECAUSE WE DO NOT CONTROL THE PRIVACY PRACTICES OF THESE THIRD PARTY COMPANIES, YOU SHOULD READ AND UNDERSTAND THEIR PRIVACY POLICIES.
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS (AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83
If we share Personal Information to third parties for their own direct marketing purposes, then you have the right to receive information about the categories of entities to which we have disclosed such information and the names and addresses of those entities. To submit your written request, please send it to us at firstname.lastname@example.org and put the following words in the subject line of the email: "California Privacy Request." Within 30 days after receipt of your request, we will send you a list of the categories of Personal Information that we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses such third parties, if any. Please note that the California "Shine the Light" law does not cover all categories of information that may be collected and disclosed or shared, and our policy relates only to information covered by the law. Please note that we are required to respond to one request per California user each year and we are not required to respond to requests made by means other than through this e-mail address.
We reserve the right to disclose Anonymous Information publicly without restriction.
Controlling Your Information.
Information Disclosed to Third Parties.